FAQ
1. What ages and styles does Femmevera offer? We specialize in stylish children’s clothing for ages 0–8 years (Newborn to Big Kids). Our styles include:
- Dresses, rompers & bodysuits
- T-shirts, hoodies & sweaters
- Pants, leggings & skirts
- Matching sets & sibling outfits
- Seasonal & special occasion clothing
Check each product page for detailed size charts and age recommendations.
2. What shipping options are available? We offer these to U.S. customers:
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0 (our most popular choice!)
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Note: Times are estimates and may vary due to location, holidays, or carrier volume. Free shipping may apply based on order total or promotions.
3. How long will it take to receive my order? Most orders process and ship within 1–3 business days. After shipping:
- Express: 3–6 business days
- Standard / Free: 7–14 business days
We’ll email a tracking number as soon as your order is on its way!
4. Do you ship internationally? Currently, we only ship within the United States. We’re working on expanding – sign up for our newsletter for updates!
5. What is your return policy? We offer a 30-day return window for unused, unworn items in original condition with tags attached. If an item arrives damaged or incorrect, contact us within 7 days with photos – we’ll arrange a replacement or refund (including original shipping if it’s our error). Customer pays return shipping unless the issue is ours. See our full Returns page for details.
6. Are your clothes safe and comfortable for children? Yes! All our clothing uses soft, skin-friendly, breathable fabrics (mainly cotton and cotton blends). We use non-toxic dyes and ensure no small detachable parts on baby items. All products meet U.S. safety standards.
7. How do I care for the clothes?
- Machine wash cold with like colors
- Tumble dry low or hang dry to maintain softness
- Avoid bleach to protect vibrant colors
- Most items get even softer after the first few washes Specific care instructions are on each garment label.
8. Have more questions? We’re here to help make dressing your little one easy and fun! Email support@femmevera.com or use our contact form. We typically respond within 24 hours.